FAQs (Frequently Asked Questions)

You aren't the only one who asks!

How do you bill for your services?

For existing clients, our standard billing procedure is to bill upon completion. We require payment upon receipt. All standard forms of payment are accepted including credit cards.

For new clients there may be a retainer requirement.


What kind of services do you provide?

For a detailed description of our services, please visit the Services Offered pages.


What hours are you available?

We are available during normal business hours, which are 9:00 to 6:00, Monday through Friday. We would be happy to make special arrangements for evening or weekend consultations.


What role do you play if the IRS audits me?

We will spend up to one full hour with you at no charge, going over the return in question with you. After that, our regular fees apply.


What kind of information do you need for my return?

We prefer that your materials be in an electronic format, but we have taken materials in almost every imaginable form. Contact us with questions about specific software packages.






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